Saturday, September 29, 2012

Linux Support Engineer / System Administrator Leading Worldwide Hosting Provider

Contract Type: Permanent
City: Southampton
Company: RecruitmentRevolution.com
Salary: £30,000.00 - £35,000.00 /Year

Linux Support Engineer / System Administrator – Leading Worldwide Hosting Provider 

Southampton, Hampshire

£30,000 – £35,000 Negotiable
We are a worldwide hosting company running 20,000+ servers for our 10,000+ clients.

Are you customer obsessed and a top notch Linux Support Engineer, if you are then this could be your dream job!


The Linux Support Engineer / System Administrator interacts with our Dedicated Hosting customers via the telephone and ticketing system to walk them through system administration tasks. System administrators resolve issues utilizing a variety of resources necessary, knowledge, skills, techniques and tools. This includes research from the Internet, books and product documentation, other employees within the support organisation.


Linux Support Engineer / System Administratormust demonstrate the following:

> First class experience within Linux Hosting environment

> Operating System — Intermediate knowledge and use of Redhat or Centos.

> Knowledge of Linux commands/utilities 

> Familiarity with basic system administration tools and processes

> Experience with maintaining, configuring, and troubleshooting Redhat, Centos through ES5 servers

> Working knowledge in mail server applications using SMTP/POP3/IMAP such as Postfix, and/or Qmail, and/or Sendmail

> Ability to troubleshoot basic networking issues 

> Ability to troubleshoot Hardware firewalls, and VPN.

> Has a solid understanding of Intel-based server hardware, including RAID configuration.

> Significant work experience with the following: Redhat ES3, ES4 and ES5: Apache, FTP, Bind, MySQL 

> Solid understanding of DNS Record types, resolution process and troubleshooting.

> Ability to duplicate the customer’s issue, troubleshoot and document. Resolve and document the resolution at a level the customer can understand.

The following certifications and/or skills are a bonus: 

> IT qualification or related experience and/or training; or equivalent combination of education and experience. RHCSA/RHCE, or comparable certification.

> Redhat Cluster Suit (RHCS)

> Plesk 8.x /9.x /10.x

> Familiarity with Load Balancer and Content Delivery Network


> Customer obsessed

> Good over the phone

> Geeky not nerdy

> Have less than 45 minute commute to Southampton


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